Job Description
In the heart of Bicheno, Beachfront Bicheno Hotel is your gateway to Tasmania’s Great Eastern Drive.
The hotel boasts 50 generously sized hotel rooms and is in the ideal location to visit the Freycinet and Douglas Apsley National Parks.
The hotel features a lively neighbouring pub and is the perfect place to enjoy local produce, craft beers and wine
The Role:
We are seeking an experienced Receptionist to join the team and ensure exceptional guest experiences. In this role, you will undertake all front desk operations, including guest check-ins and check-outs, reservations, and provide some assistance with coordinating with housekeeping, maintenance, and food & beverage teams.
Key Responsibilities:
- Undertake daily front desk operations, including check-in/check-out and reservations
- Handle guest enquiries, complaints, and feedback professionally
- Assist to coordinate with housekeeping, maintenance, and F&B teams to ensure smooth operations
- Maintain compliance with hotel policies, procedures, and safety standards
Skills & Experience:
- Proven experience in hotel front office, high level customer service, or extensive retail
- Strong leadership and team management skills
- Excellent organisational and problem-solving abilities
- Proficient with hotel booking systems and general computer applications
- Professional, guest-focused, and approachable
To Apply: For more information call Ward on 0475 618 911 or to apply send your resume to Ward at ward.totham@bodec.org.au