Job Description
Position Summary:
The Coordinator for the Tasmanian Hospitality and Tourism Jobs Portal will be an organised and proactive administrator with a strong understanding of the hospitality and tourism sectors in Tasmania. The position requires excellent communication skills, and a keen interest to enhance the platform by supporting the transition to a subscription payment model.
This position is offered on a .6FTE basis and includes provision of a laptop. The position is flexible and can accommodate work from home arrangements or be based at our training headquarters in Hobart or a combination of both.
Salary negotiable based on skills and experience.
Primary Functions of the Position:
The position is responsible for the day-to-day operations of the portal, ensuring a positive experience for both job seekers and employers, with the guidance of the THTA team.
Duties include the following:
- Assist in the daily operations of the Tasmania Hospitality and Tourism Jobs Portal, ensuring it remains user-friendly and efficient.
- Collaborate with technical teams to identify and report any issues related to website functionality.
- Gather user feedback to help inform improvements and enhancements to the platform.
- Support the transition of the job portal to a subscription payment model, including assisting with development and testing of pricing and package structures.
- Work alongside the THTA team to promote the new subscription options to attract both employers and job seekers.
- Help monitor user engagement with the subscription model and collect feedback for continuous improvement.
- Assist in building and maintaining relationships with employers and key stakeholders in the Tasmanian hospitality and tourism sectors.
- Act as a point of contact for user inquiries and provide assistance to employers and job seekers as needed.
- Collaborate with industry associations and educational institutions to promote the jobs portal.
- Help develop and implement marketing strategies to increase traffic to the portal and attract new users.
- Assist in managing social media channels and email campaigns to enhance visibility and engagement.
- Support the organisation of events focused on career development in the hospitality and tourism sectors.
- Assist in tracking metrics related to user engagement, job postings, and subscription signups.
- Prepare reports and summaries for management, highlighting key insights and areas for improvement.
What We’re Looking For:
- Qualifications or experience in Business Administration, Marketing, Hospitality, Tourism, or a related field is preferred.
- Experience in coordinating online platforms or customer service, ideally within the hospitality or tourism sectors.
- Familiarity with subscription-based business models and digital marketing strategies is a plus.
- Strong communication and interpersonal skills, with the ability to engage with a variety of stakeholders.
- Permanent Residency or Australian Citizenship
TO APPLY: You will need to provide an up to date resume along with a covering letter, no more than 1 page, addressing how you meet the position description. We can provide free assistance to develop these documents for your application, simply email admin@bodec.org.au.
Only applicants deemed suitable for the role will be contacted post the closing date of 08 April 2025.