Job Description
About the company
Bicheno Thirsty Camel part of the Kalis Hospitality Group – a proudly Tasmanian, family-owned business with a strong focus on community, great service and genuine hospitality. We operate a diverse portfolio of hotels, bars, restaurants and bottleshops across the state and are committed to creating exceptional experiences every time for our guests and our people.
The opportunity
We are seeking an experienced and hands-on Bottleshop Manager to lead the team at Bicheno Thirsty Camel, part of Beachfront Bicheno Hotel.
In this role you’ll take ownership of day-to-day operations, drive sales and compliance, and build a positive, high-performing team culture. This is a leadership role that will include a mix of weekday, evening and weekend shifts.
What we offer:
- A supportive team culture where your insights shape how we roster and run our venues.
- Free parking.
- Cashback at hundreds of stores via our SWAG employee app.
- Employee Perks Program – discounts at bottle shops, venues and accommodation.
- EAP for you and your immediate family.
- Networking events, development days and upskilling opportunities.
What you will do
- Lead, coach and roster a small team to deliver outstanding customer service
- Oversee day-to-day bottle shop operations, including stock management, merchandising, and POS systems.
- Educate both your team and customers about a variety of liquor and wine options, staying current on trends.
- Oversee stock ordering, stock control, rotation and merchandising
- Ensure compliance with liquor licensing requirements and company policies
- Maintain excellent store presentation and promotional displays
What you will bring:
- Previous management experience in retail liquor, supermarket or similar fast-paced retail environment.
- Possess strong leadership skills with the ability to motivate and develop a team.
- Be a great communicator and able to build strong rapport with both customers and staff.
- Have a deep understanding of liquor and wine, and be excited to share your knowledge with customers and the team.
- Confidently handle customer inquiries, concerns, and high-pressure situations with professionalism.
- Hold a Responsible Service of Alcohol (RSA) certification.
- Be available across 7 days, including evening shifts, and have flexibility with your schedule.
TO APPLY: Contact Ward via ward.totham@bodec.org.au for information on how to apply for this role.